HYBRID SERVICE

Artificial Intelligence added to people means speed, high quality and low costs to your business.
+ MORE ABOUT THIS SERVICE

CHARGEBACK PREVENTION

False negatives are taking away your profit along with chargebacks?
+ MORE ABOUT THIS SERVICE

HYBRID SERVICE



90% of the cases are simple and resolved by the A.I.


10% are new cases and need special care.


We assume the case and authorize A.I. to use the solution if it is repeated.


We increase efficiency with capacity to serve high demands.
Hybrid service is when the I.A. (Artificial Intelligence) in the form of chatbot. So I.A. asks for help to a person, who has the autonomy to solve a problem just in time or in case of not knowing how to help, is responsible to return to the customer aftterwards with a solution.

The answer given by agent can be added to the knowledge base or suggested with the possibility of editing for future conversations made by chatbot.

That way, the time of a specialized agent is only used when it is necessary, the robot solve simple doubts, without causing inconveniences of "Sorry, I not understood what you mean"or "Wait to talk to an agent."


DO YOU LIKE IT? FILL THE REGISTER AND RECEIVE IN YOUR E-MAIL


Receive our prices to get BaaS (Bot as a Service)


CHARGEBACK PREVENTION

EACH GOOD CUSTOMER, REFUSED... LEAVE MONEY ON THE TABLE

$ 8.6 Bilions in False Negatives X $ 6.5 Bilions in Prevented Frauds

DO YOU WANT TO SOLVE THESE PROBLEMS?

We analyze your orders according to your needs and the delivery decision is taken by our team, with our own systems for high risk sales such as signatures and online games, we guarantee the reduction of false negatives and chargebacks.

We can also:

- Contact your customer;
- Improve data and validate the truth;
- Analyze consumption habits;
- Identity serial frauds.


DO YOU LIKE IT? FILL THE REGISTER AND RECEIVE IN YOUR E-MAIL


Receive our prices to get Chargeback Prevention.


NICE TO MEET YOU, WE ARE VIRTUAL WORKERS. WE ARE DIGITAL!

+13 years of experience in customer support, chargeback prevention, digital products, online games and the Latin America market.

Trust is built on relationships and results. Come see what we can offer to you.

OUR TEAM

Patricia Maffissoni
Alan Maffissoni
Eduardo Silva
Luiz Augusto

WE WILL BE PRESENT IN THE FOLLOWING EVENTS

We are the new generation that demand attention in the most varied means of communication, we evaluate all the time, our obsession is for the service, the exceptional service, the enchanted customer.


PARTNERS

LET S TALK? SEND YOUR DATA AND WE WILL CONTACT YOU :)

SCHEDULE A VISIT!

MARINGÁ, PR
1226, São Marcelino Champagnat St.

SÃO PAULO, SP
2223, Angelica Ave.

+ 55 44 3225 8357